Privacy Policy
Effective Date: September 4, 2025
Wolfix Service LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://wolfixservice.com or our services.
1. Information We Collect
We may collect the following types of information when you contact us, request service, or use our website:
- Personal Information: Name, phone number, email address, physical address, and service details.
- Payment Information: If you pay for services online, your payment is processed securely by third-party providers (we do not store your full payment details).
- Technical Information: IP address, browser type, and basic usage data collected automatically through cookies.
2. How We Use Your Information
We use your information to:
- Schedule and provide appliance repair services.
- Communicate with you about appointments, estimates, and follow-ups.
- Send invoices, receipts, or service confirmations.
- Improve our website and customer service.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Service Providers: Third-party platforms that help us operate our business (e.g., payment processors, scheduling tools).
- Legal Obligations: If required by law, court order, or government regulation.
4. Cookies and Tracking
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct or update your information.
- Request deletion of your data (subject to legal or contractual obligations).
To exercise your rights, please contact us at: info@wolfixservice.com
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest revision.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wolfix Service LLC
San Francisco Bay Area